Health information portal

COVID-19
We are delighted to welcome you back to Verbier!

Rest assured, the whole resort complies with all the health guidelines to guarantee you a stay that’s as safe and comfortable as can be − see our commitments below. But we also need your help in continuing to welcome visitors to Verbier! That’s why this page also aims to provide you with helpful advice and ideas, so you have the best possible stay and return home from here with some unforgettable memories − in complete safety.

Welcome back to Verbier!

[Last updated: 26.07.2021]

Covid tests centres

Our commitments

The resort of Verbier/Val de Bagnes-La Tzoumaz and all its service providers are striving together to make your stay in Verbier as safe and as comfortable as possible. That’s the reason we’ve signed up to MySwitzerland’s “Clean & Safe” campaign and have made the following commitments:

To make our accommodation booking conditions more flexible

COVID-Engagements Verbier-Simplification des conditions de remboursement pour nos remontées mécaniques

To simplify our ski-lift refund policy

COVID-Engagements Verbier-Respect des mesures promulguées par l’OFSP dans nos différents secteurs d’activité

To abide by measures stipulated by the Swiss Federal Office of Public Health (FOPH) in our various sectors

Practical advice for visitors

In this time of pandemic, we need you to help us too!

You’ll see, it’s quite straightforward: there are just eight small things you can do yourselves, as individuals in our community of responsible visitors. We thank you in advance for following these recommendations for the health and safety of your family, friends, other travellers and the local community.

COVID-Charte visiteurs-Masque

Wear a face covering on all public transport and in all indoor areas and enclosed spaces

COVID-Charte visiteurs-Distances

Observe social distancing

COVID-Charte visiteurs-Mains

Wash your hands regularly and carefully

COVID-Charte visiteurs-Coude

Cough and sneeze into a handkerchief or into your elbow

COVID-Charte visiteurs-Poignées mains

Don’t shake hands

COVID-Charte visiteurs-Traçage

Whenever possible, provide contact data to allow tracing

COVID-Charte visiteurs-Maison

If you show symptoms, stay at home

COVID-Charte visiteurs-Test

If you show symptoms, get tested

FAQ

Visitors

Entry formalities
  • Are there any special requirements for entering Switzerland?

    Summary of conditions to enter Switzerland according to country of origin: https://travelcheck.admin.ch/home.

    All travellers entering Switzerland from a country or territory at risk must produce evidence of a negative PCR test taken less than 72 hours before arrival, and then quarantine.

    People who have not been fully vaccinated or have not recovered from the disease within the last six months who are entering Switzerland by air must present a negative PCR test, even if they are arriving from an area or country without a virus variant of concern.

    From 31 May, people who have been fully vaccinated or have recovered from coronavirus within the last six months are exempt from all health-related measures at the Swiss border. Caution: these exemptions do not apply if you have travelled from a country that is on the FOPH list of risk countries due to a variant of concern. More information on the website of the Swiss Confederation.

    The updated list of the countries at risk can be found on the Swiss Confederation website here.

  • How long is the quarantine period in Switzerland?

    If you have to quarantine, you will have to stay at home or in appropriate accommodation for 10 days starting from the date you were last in contact with the contagious person, or from the day after your arrival in Switzerland.

    As of 8 February 2021, the 10-day quarantine period may be shortened if the person is tested after seven days (PCR test or rapid test) and the result is negative. This new rule applies both to Swiss residents having to quarantine and to all travellers entering Switzerland from a country or territory at risk. Travellers entering Switzerland from a country or territory at risk must produce evidence of a negative PCR test taken less than 72 hours before arrival, and then quarantine for ten days, as has been the case up to now. They may, however, come out of quarantine after seven days if they take a rapid (lateral flow) or PCR test and the result is negative.

    People entering Switzerland by air from a country or territory without a high risk of infection must also be able to present a negative PCR test result.

    From 31 May, people who have been fully vaccinated or have recovered from coronavirus within the last six months are exempt from all health-related measures at the Swiss border. Caution: these exemptions do not apply if you have travelled from a country that is on the FOPH list of risk countries due to a variant of concern. More information on the website of the Swiss Confederation.

    Detailed information on complying with quarantine rules can be downloaded here.

  • Can I be tested when I arrive in Switzerland? Would this allow me to avoid quarantining?

    Information to follow shortly. Meanwhile, we recommend that you call the Covid hotline on +41 58 433 0 144 (Canton of Valais) or +41 58 463 00 00 (Swiss Federal Office of Public Health).

  • Do I have to report to the authorities, the police or other bodies when I arrive in Verbier?

    No, if you are coming to Verbier for leisure (and not on business) you do not need to report anywhere when you arrive.

Health
  • Where can I get a test when staying in Verbier?

    The following pharmacies offer rapid (lateral flow) and PCR tests. You can make an appointment by clicking here.

    • Pharmacie de la Croix de cœur à Verbier, +41 27 771 39 90
    • Pharmacie de Bagnes au Châble, +41 27 776 11 77
    • Pharmacie de l’Abbaye au Châble, +41 27 776 22 55
    • Pharmacie Internationale à Verbier,+41 27 771 66 22
    • Pharmacie Amavita in Verbier: +41 58 878 30 70, or make an appointment online (in French).
    • Bâtiment Altis à la gare du Châble
  • What should I do if I fall ill?

    If you experience symptoms, it is extremely important to self-isolate at home or in your holiday accommodation. You can check if your symptoms mean that you need to see a doctor by visiting this website: www.coronacheck.ch. If necessary, call a doctor, the Federal coronavirus hotline on +41 (0)58 463 00 00 or the Canton of Valais hotline on +41 (0)58 433 01 44. Follow their recommendations, which may be to take a test or undergo additional examinations. In any event, continue to self-isolate until 48 hours after your symptoms disappear.

    For further information, do not hesitate to visit the Swiss Federal Office of Public Health’s dedicated website here.

Lifts
  • What health measures have been put in place on the lifts?

    From 26 June, wearing a face covering is compulsory in all indoor queues and in closed facilities. The hygiene measures and social distancing must be adhered to whenever you are queueing, using any of the facilities and in all buildings.

    Hand sanitiser is available in all buildings and in the vicinity of queues. Equipment is regularly disinfected.

    Following the announcement of new measures by the Swiss Federal Council, lifts cannot operate at more than two-thirds capacity. You are requested to be patient even if queues build up, taking care to comply with social distancing and ground markings, and to wear an approved face covering.

    You can see what specific measures have been taken by lift operators here, on MySwitzerland’s “Clean and Safe” website.

  • Are neck gaiters or snoods acceptable as protection?

    Covering the mouth and nose is compulsory whenever you are queueing and in all facilities, including ski lifts. Please note: only surgical masks and neck gaiters/snoods made with approved fabric and equipped with a filter are authorised. For further information, visit the websites of the Swiss Ski Lift Association (in French) or the Swiss Federal Office of Public Health.

  • Is there a fast-track system to avoid queueing?

    No, there is no fast-track system to avoid queueing. To keep you safe while you are waiting, the ski-lift operators have provided ground markings so that social distancing can be complied with. In addition, wearing a face covering is compulsory, as is compliance with hygiene regulations.

  • Will lifts be subject to limited operation?

    Lifts will operate normally, other than as a result of possible seasonal limitations and maintenance work.

  • Do I have to reserve my tickets online?

    No, but we do strongly recommend that you reserve your tickets online at easyverbier.com.

Public transport
Activities and leisure
  • Will it still be possible to go shopping? And what protective measures have been put in place?

    Shops and stores are currently keeping their normal hours. Measures put in place are the same as in other businesses: compulsory face covering, hand disinfection, social distancing and a limit on the number of people in each store, and contactless payment encouraged.

  • Will some events be taking place in spite of everything?

    Following new announcements by the Federal Council, from 26 June, the following rules will apply to events:

    Events with a COVID certificate requirement

    • No masks, no restrictions

    Events without a COVID certificate requirement

    • If the public are seated, up to 1000 people may attend – indoors or outdoors.
    • If people are standing or moving around, up to 250 people may attend indoors, and up to 500 outdoors.
    • Up to two-thirds of the venue’s capacity may be used – indoors or outdoors.
    • Indoors : masks must be worn in areas where food and drink are served, and food and drink may only be consumed in the designated areas; contact details must be recorded if seated.
    • Outdoors: no requirements to wear masks.
    • Events and concerts involving dancing are not allowed

    Please refer to our programme for more detailed information on the events that will still be held and the form they will take. We are closely tracking how these measures evolve, so that we can reassess the situation if need be.

  • Can I organise a party in Verbier myself? And what would the restrictions be?

    As a reminder, no more than 30 people can attend private events indoors. In addition, we would remind you of the importance of personal responsibility for limiting the spread of the virus. Contacts must be as limited as possible. Private parties are therefore strongly discouraged.

  • Are playgrounds open?

    Playgrounds are open.

  • Are there restrictions on the Bikepark?

    No, other than restrictions on the ski lifts.

  • Are the swimming pools open?

    The Mondzeu indoor pool is open Wednesday to Sunday from 12 noon to 8 pm. The Sports centre outdoor swimming pool is open from 10 am to 8 pm until 29 August.

Restaurants
  • Are restaurants in the resort open? What measures need to be complied with?

    Restaurants are open. From 26 June, the limit on the number of people allowed to sit at a table at restaurants will be lifted. Guests must still remain seated indoors and the distance between guest groups must still be respected. Contact details must still be recorded, but only for one person per group. Masks must still be worn, apart from when seated. The limit on the size of guest groups outdoors is to be lifted and guests will no longer have to be seated. The distance between guest groups must still be respected. Contact details no longer need to be recorded for guests outdoors.

  • Will the high-altitude restaurants be open?

    The high-altitude restaurants apply the same rules as the village restaurants. High-altitude restaurants are open. From 26 June, the limit on the number of people allowed to sit at a table at restaurants will be lifted. Guests must still remain seated indoors and the distance between guest groups must still be respected. Contact details must still be recorded, but only for one person per group. Masks must still be worn, apart from when seated. The limit on the size of guest groups outdoors is to be lifted and guests will no longer have to be seated. The distance between guest groups must still be respected. Contact details no longer need to be recorded for guests outdoors.

  • Will food shops stay open? What measures will be put in place?

    Yes, food shops are open. The measures are the same for all stores: compulsory face covering, hand disinfection, social distancing and a limited number of people in each store, and contactless payment encouraged.

  • Will the opening hours of food shops be changed?

    No, for the time being, there are no plans to change shop opening hours.

  • Which restaurants are offering a take-away service or home delivery?

    You can find a list of restaurants offering a takeaway service or home delivery here.

Accommodation
  • Will hotels be open?

    Yes, hotels will be open. The measures in place are as follows: compliance with social distancing and hand hygiene, control over the number of people in common areas, regular cleaning of surfaces and objects, and regular ventilation. You can find details of these measures here.

    Specific measures may be put in place for hotel restaurants that are open solely for use by hotel residents, and for breakfasts. For details of these specific measures, we recommend you contact the restaurants/hotels concerned.

  • Will group accommodation and mountain huts be open? What measures have been put in place?

    Yes, special cases aside, group accommodation and mountain huts will be open. The measures put in place are the same as for hotels: compliance with social distancing and hand hygiene, control over the number of people in common areas, regular cleaning of surfaces and objects, and regular ventilation. As the number of people is being limited to ensure observance of social distancing, we recommend that you book your bed in advance.

  • If the lifts have to close or my trip has to be cancelled for health policy reasons, can the cost of my stay be refunded?

    Our hoteliers have all amended their cancellation terms to be more flexible in view of the evolving health situation. These terms are specific to each hotel, so we recommend that you contact your hotel directly to check.

Nightlife
  • Will nightclubs be open?

    Following the new measures announced by the Federal Council, nightclubs will be able to re-open from 26 June 2021 – only with a COVID certificate requirement.

  • Where can I still get a drink?

    Bars and restaurants are open. From 26 June, the limit on the number of people allowed to sit at a table at restaurants will be lifted. Guests must still remain seated indoors and the distance between guest groups must still be respected. Contact details must still be recorded, but only for one person per group. Masks must still be worn, apart from when seated. The limit on the size of guest groups outdoors is to be lifted and guests will no longer have to be seated. The distance between guest groups must still be respected. Contact details no longer need to be recorded for guests outdoors.

  • Can I organise a party at home?

    As a reminder, no more than 30 people can attend private events indoors. In addition, we would remind you of the importance of personal responsibility for limiting the spread of the virus. Contacts must be as limited as possible. Private parties are therefore strongly discouraged.

Partners

Measures
  • How can I benefit from the protection measures that my business applies ?

    Verbier Tourisme recommends you acquire free of charge the Clean & Safe label, a Switzerland Tourism initiative. Once you have registered, you will be able to use the Clean & Safe logo and sticker to advertise your membership at the entrance to your premises and in your communication material. More about www.clean-and-safe.ch.

    Consider subscribing to Verbier Tourisme’s preventive health charter here.

  • Are any face coverings with the Verbier logo available ?

    Verbier Tourisme has ordered branded masks, opting for a quality model which can be sold and/or distributed free. Cost price payable by the partner. See prototype here.

    Interested partners should state the number of masks required, using this address: partenaires@verbiertourisme.ch.

  • What are Switzerland’s current entry requirements ?

    Switzerland Tourism summarizes the current requirements of the various source markets on its Covid-19 webpage dedicated to our tourism partners.

    With regard to the quarantine regulations for travelers entering Switzerland, please refer to the official information of the Federal Office of Public Health.

  • If families wish to rent a chalet, what is the maximum number of people ?

    The rule concerning the limit of the maximum number of persons allowed in a single chalet of 10 persons is repealed as from 31.05.21.

    The limit for private meetings is maintained at 30 people inside private spaces and 50 people outside.

    For chalets managed as hotels (with permission to operate) and comprising for example several bedrooms with en-suite bathrooms and common dining room/lounge, the measures are the same as for the entire hotel industry, including staff.

  • Is there a capacity limit for restaurants ?

    During the opening period, there is no maximum capacity limit for restaurants. The current rules are as follows:

    From 26 June, the limit on the number of people allowed to sit at a table at restaurants will be lifted. Guests must still remain seated indoors and the distance between guest groups must still be respected. Contact details must still be recorded, but only for one person per group.

    Masks must still be worn, apart from when seated.

    The limit on the size of guest groups outdoors is to be lifted and guests will no longer have to be seated. The distance between guest groups must still be respected. Contact details no longer need to be recorded for guests outdoors.

  • Is there a capacity limit for shops ?

    From June 26, stores can exploit their full capacity again.

Contacts
Compensation
Staff

Seasonal workers

Entry formalities
  • What are the quarantine rules for seasonal workers from other countries?

    To find answers to this question about people from other countries, we recommend you visit the Federal Office of Public Health’s webpage: Coronavirus: Mandatory quarantine for persons arriving in Switzerland. The list of countries and areas at high risk of infection is available here.

    If you have to quarantine, you will have to stay at home or in appropriate accommodation for 10 days starting from the day after your arrival in Switzerland.

    As of February 8 2021, the 10-day quarantine may be shortened if the person is tested after seven days (PCR test or rapid test) and the result is negative. This new rule applies both to Swiss residents who must undergo a quarantine and to any traveller entering Switzerland from a state or area at risk. The latter must present a negative PCR test within 72 hours of entry and then be quarantined for ten days as was the case until now. However, he can leave after seven days by taking a rapid test or PCR and the result is negative.

    It is up to them to cover the costs. In addition, until the end of the intended quarantine (day 10), they must systematically wear a face mask and maintain a distance of 1.5 m with other persons, except when in their own house or accommodation.

Measures
  • Where can I get details of current health measures ?

    Regarding current measures at national level, please visit the Federal Office of Public Health website: ofsp-coronavirus.ch.

    As for current measures at cantonal level, please refer to the Canton of Valais’s website: vs.ch/coronavirus.

    Please note that cantonal authorities may take additional measures to combat the pandemic in line with their particular situation. Whichever of the measures (national or cantonal) is stricter will prevail in each case.

Health
Refunds
Mutual aid
Social life

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