Health information portal

There are currently no specific arrangements for arriving in Switzerland, other than complying with the quarantine period for travellers from countries considered “at risk”. The updated list of these countries can be found here on the Swiss Confederation website.

If you have to quarantine, you will have to stay at home or in appropriate accommodation for 10 days starting from the date you were last in contact with the contagious person, or from the day after your arrival in Switzerland. Detailed information on complying with quarantine rules can be downloaded here.

No, if you are coming to Verbier for leisure (and not on business) you do not need to report anywhere when you arrive.

Face coverings must be worn on all public transport (trains and buses). Social distancing and hygiene measures must be complied with. You are also recommended to buy tickets online and avoid busy periods.

You can see what specific measures have been taken by public transport organisations here, on MySwitzerland’s “Clean and Safe” website.

Yes, the current health situation has affected night timetables and the frequency of international services. For further information, you can find Swiss federal railways and TMR timetables here, Post Office bus timetables here and the resort’s shuttle bus timetables here.

Refund terms depend on the transport provider concerned. You can find relevant information and contact details for Swiss federal railways here and for Post Office buses here.

Yes, shuttle buses are planned to run normally during the winter season. You can find the shuttle bus timetables here.

Face coverings must be worn on all public transport, both on trains and buses/shuttle buses. Social distancing and hygiene measures must be complied with. You are also recommended to avoid busy periods.

You can see what specific measures have been taken by public transport organisations, on MySwitzerland’s “Clean and Safe” website, here.

Yes, the whole ski area will be open as usual, depending on weather conditions and how the season unfolds, and subject to any changes decided by the authorities.

You can find information on the opening of the pistes here.

Wearing a face covering is compulsory whenever you are queueing and in all facilities, including ski lifts. The health measures and social distancing must be adhered to whenever you are queueing, using any of the facilities and in all buildings.

Hand sanitiser is available in all buildings and in the vicinity of queues. Equipment is regularly disinfected. Markings on the ground will help you maintain social distancing.

Following the announcement of new measures by the Federal Council, the capacity of the lifts was limited to 2/3. Please be patient even if queues form, respect the safety distances and ground markings, and wear an authorized mask.

You can see what specific measures have been taken by ski-lift operators here, on MySwitzerland’s “Clean and Safe” website.

Yes, we strongly advise between 25 December and 11 January you to buy your skipasses online. People who go to the cash desks will not have any guarantee to ski.

Covering the mouth and nose is compulsory whenever you are queueing and in all facilities, including ski lifts. Please note that only surgical masks and authorized neck gaiters or fabric masks equipped with a filter are allowed.

For further information, visit the websites of the Swiss Ski Lift Association (in French and German) or the Swiss Federal Office of Public Health (available in English).

Ski-lift operators have updated their cancellation terms to make it easier to get pro rata refunds based on the number of days of opening, in the event of the ski area having to close due to the health situation. These cancellation terms will also be valid in the event of partial or complete lockdown in your country of origin.

You can find details of these cancellation terms here. If you have specific questions, you can contact Téléverbier directly via email at customer@televerbier.ch or by telephone on +41 (0)27 775 25 11.

Like other dining establishments, restaurants on the slopes will close on Saturday, December 26 from 10 pm.

On-piste bars and après-ski facilities have been closed for the time being due to health measures decided by the authorities. We are closely tracking these in case they are modified.

For the time being, it is planned the Médran ski lockers will continue to be in use.

No, there is no fast-track system to avoid queueing. To keep you safe while you are waiting, ski-lift operators have provided ground markings so social distancing can be complied with. In addition, wearing a face covering is compulsory, as is compliance with hygiene regulations.

No, there are no plans for introducing limited operation of ski lifts. All the ski lifts will be open during the winter, depending on weather conditions and how the season unfolds.

Following the announcement of new measures by the Federal Council, the capacity of the lifts was limited to 2/3. Please be patient even if queues form, respect the safety distances and ground markings, and wear an authorized mask.

Yes, hotels will be open. The measures in place are as follows: compliance with social distancing and hand hygiene, control over the number of people in communal areas, regular cleaning of surfaces and objects, and regular ventilation. You can find details of these measures here.

Specific measures may be put in place for hotel restaurants open solely for use by hotel residents, and for breakfasts. For details of these specific measures, we recommend you contact the restaurants/hotels concerned.

Yes, special cases aside, group accommodation and mountain huts will be open. The measures put in place are the same as for hotels: compliance with social distancing and hand hygiene, control over the number of people in communal areas, regular cleaning of surfaces and objects, and regular ventilation. As the number of people is being limited to ensure compliance with social distancing, we recommend you book your bed in advance.

Our hoteliers have all amended their cancellation terms to be more flexible to cope with the evolving health situation. These terms are specific to each hotel, so we recommend that you contact your hotel directly to check.

In accordance with cantonal directives, restaurants will close from Saturday, December 26 from 10 pm.

Like other dining establishments, restaurants on the slopes will close on Saturday, December 26 from 10 pm.

You can find a list of restaurants offering a takeaway service or home delivery here.

Yes, food shops are open. The measures are the same for all stores: compulsory face covering, hand disinfection, social distancing and a limited number of people in each store, and contactless payment encouraged.

Following new announcements by the Federal Council and the State of Valais, everyday consumer goods shops will be closed from 18 January 2021 until at least 28 February 2021 .

Sports shops are only open for rental and repair (replacement of fasteners, edge repair, waxing, etc.). The sales areas are closed until at least 28 February 2021. Ordering articles (according to the Click & Collect principle) remains possible.

Unfortunately, the current measures decided by the Canton of Valais do not allow events to be organised in the resort for the time being. We are closely tracking how these measures evolve, so we can reassess the situation if need be.

As a reminder, no more than 5 people can attend private events. In addition, we would remind you of the importance of personal responsibility for limiting the spread of the virus. Contacts must be as limited as possible. Private parties are therefore strongly discouraged.

In accordance with cantonal directives, sports and leisure facilities, including sports and fitness centres, artificial ice rinks and swimming pools are forbidden for adults. The use of facilities and establishments in the fields of culture and sport for the activities of children and adolescents under 16 years of age is still permitted.

All other individual outdoor sports (winter hiking, snowshoeing, ski touring, tobogganing, running, etc.) are still permitted.

Yes, like the ski area, the La Tzoumaz toboggan run will be open as soon as weather conditions allow.

In accordance with federal and cantonal regulations, the playgrounds as well as the skatepark will be closed until at least 28 February 2021.

No, clubs with dancing have had to close for the time being due to the measures decided by the authorities. We are closely tracking how measures evolve, so we can reassess the situation if need be.

In accordance with cantonal directives, the bars will close on Saturday, December 26 from 10 pm.

As a reminder, no more than 5 people can attend private events. In addition, we would remind you of the importance of personal responsibility for limiting the spread of the virus. Contacts must be kept to a minimum. Private parties are therefore strongly discouraged.

If you experience symptoms, it is extremely important to self-isolate at home or in your holiday accommodation. You can check if your symptoms mean that you need to see a doctor by visiting this website: www.coronaviruscheck.ch. If necessary, call a doctor, the Federal coronavirus hotline on +41 (0)58 463 00 00 or the Canton of Valais hotline on +41 (0)58 433 01 44. Follow their recommendations, which may be to take a test or undergo additional examinations. In any event, continue to self-isolate until 48 hours after your symptoms have disappeared.

For further information, do not hesitate to visit the Swiss Federal Office of Public Health’s dedicated website here.

If you have to quarantine, you will have to stay at home or in appropriate accommodation for 10 days starting from the date you were last in contact with the contagious person, or from the day after your arrival in Switzerland. Detailed information on complying with quarantine rules can be downloaded here.

For your usual shopping, you can place orders with a number of shops in the resort: you can find the list here.

All pharmacies in the region currently have a delivery service.

A rapid test centre will be installed in the P3 parking lot of the Périn parking area as of December 21, 2020. Tests will be available every morning from 8:30 a.m. to 12:30 p.m (appointments can be made here). However, people over 65 years of age or with symptoms of coronavirus will have to be tested directly at a doctor’s office.

These rapid tests are not free of charge and might be reimbursed by your health insurance company depending on your insurance and country of origin.

PCR tests are also available at the Périn test centre, for those who need to travel or to confirm a positive test in asymptomatic people.

This logo shows that the relevant business displaying it is applying the health measures and safeguarding plan put in place by their sector to fight the coronavirus. Details of these can be found on MySwitzerland’s dedicated website, here.